Question 1

What is KSeF and does the mandate already apply to me?

Accepted Answer

KSeF (Krajowy System e-Faktur) is the Polish Ministry of Finance's central system for issuing and receiving invoices in the structured FA(3) format. The mandate is already in force: since 1 February 2026 for the largest VAT payers (over 200 million PLN turnover in 2024), and since 1 April 2026 for everyone else. Penalties under art. 106ni of the VAT Act only start on 1 January 2027 — that is room to get invoicing in order, not an exemption. Biurko covers the obligation end to end: you issue the invoice, and submission to KSeF plus UPO retrieval happen in the background.

Question 2

What already works?

Accepted Answer

Eleven sales invoice types: VAT, advance (ZAL), settlement (ROZ), simplified (UPR) and RR for flat-rate farmers — each with its correction (KOR) — plus the proforma. VAT margin invoicing works separately, for the tourism and second-hand goods schemes (art. 119 and 120 of the VAT Act). KSeF is covered end to end: token authorization, single and batch submission, inbound invoice retrieval, automatic UPO, certificates, plus the Ministry of Finance test and demo environments. One account holds as many companies and NIPs as you need, with context switching, roles and permissions, and contractor data pulled from the GUS registry off the NIP alone. On top of that: a product and service catalogue, purchase invoices with a cost-category directory, and PDFs in ten layouts across ten document languages.

Question 3

What is coming next?

Accepted Answer

On the roadmap: recurring invoices, webhooks and a public API, an AI inbox with OCR for expense invoices, bank account integration, JPK_V7 and JPK_FA exports, SSO login, and data import from your previous provider. We deliberately give no dates — the order follows what beta users ask for, and we announce a feature only once you can click it. Until it is live in the app, treat it as a plan, not a promise.

Question 4

Can I run several companies from one account?

Accepted Answer

Yes — that is the backbone of Biurko. One account holds any number of companies and NIPs, and you switch between them in a single click: no logging out, no second password. Each company keeps its own KSeF token, its own contractor registry and its own independent invoice numbering, and data does not mix between companies — five regression tests guard that isolation. Access is governed by roles: four system ones — owner, administrator, accountant and team member — plus a builder for your own roles with ready-made permission templates. An accounting office gets the same multi-company model for its clients: a bureau employee works inside a client company without a separate account, and several client companies close in one shared checkout.

Question 5

How is data protected and what happens when KSeF is down?

Accepted Answer

Traffic runs over TLS 1.2/1.3, and KSeF keys and certificates are stored AES-256 encrypted in a separate secrets vault — not in the same drawer as everything else. Servers sit in the European Union: Lithuania, Germany and the Netherlands; email notifications go out through Mailgun EU, and data is processed in line with GDPR. When KSeF stops responding, an outage detector switches submission into offline mode: invoices wait in a queue, the system retries every five minutes and sends them automatically once the service is back, and documents running out of time are flagged clearly.

Question 6

Can I test without connecting a real KSeF account?

Accepted Answer

Yes — sandbox mode uses the MF test environment. You generate dummy UPOs and walk through the full flow without affecting real filings.

Question 7

I am already on Fakturownia or iFirma — what then?

Accepted Answer

There is no automatic import from Fakturownia or iFirma yet — it is on the roadmap, and we are not going to pretend it is a matter of days. For now we move the data by hand, together with you: contractors and your product and service catalogue, with the scope of invoice history agreed case by case. Write to contact@itcompass.io — we will schedule the migration and check that your numbering lines up on the KSeF side.

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